Privacy Policy

1. Introduction

At Larimar By Fensi, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or interact with our services.

2. Information We Collect

We may collect personal information such as your name, email address, phone number, billing address, shipping address, payment details, order information, and any message you send to us through our website or customer service channels.

We may also collect technical information such as your IP address, browser type, device information, pages visited, products viewed, and website usage data through cookies and similar technologies.

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Provide customer support.
• Send order confirmations and shipping updates.
• Improve our website, products, and services.
• Send marketing emails, only when permitted.
• Prevent fraud and protect our website.
• Comply with legal and tax obligations.

4. Payments

Payments are processed securely through third-party payment providers. Larimar By Fensi does not store your full credit card information on our servers. Payment providers may collect and process your payment information according to their own privacy policies.

5. Shipping and Order Fulfillment

To deliver your order, we may share necessary information such as your name, shipping address, phone number, and order details with shipping carriers, fulfillment partners, and service providers.

6. Cookies

Our website may use cookies and similar technologies to improve your shopping experience, remember cart items, analyze website traffic, and personalize content. You can disable cookies through your browser settings, but some website features may not function properly.

7. Marketing Communications

If you subscribe to our newsletter or agree to receive promotional messages, we may send you updates about new collections, offers, and special promotions. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

8. Sharing Your Information

We do not sell your personal information. We may share your information only with trusted service providers who help us operate our website, process payments, fulfill orders, deliver packages, provide customer support, analyze performance, or comply with legal requirements.

9. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no online transmission or storage system is completely secure.

10. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer service, legal compliance, accounting, and fraud prevention.

11. Your Privacy Rights

Depending on your location, you may have the right to request access to your personal information, correct inaccurate data, request deletion of your information, object to certain processing, or opt out of marketing communications.

12. International Customers

If you access our website from outside the United States, please note that your information may be transferred to and processed in the United States, where our business is located.

13. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: